Privacy Policy

A legal disclaimer

1. Introduction
Easi‑IT Security (“Easi‑IT Security”, “we”, “us”, “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or use our services.
We act as a “controller” of personal data under the UK General Data Protection Regulation (“UK GDPR”), the EU General Data Protection Regulation (“EU GDPR”) (where applicable), and the Data Protection Act 2018.

2. Personal data we collect
We may collect and process the following categories of personal data:

Identity and contact details: name, job title, company name, business address, email address, telephone number.

Professional information: information you provide in relation to your role, systems, infrastructure and services in scope of our engagement.

Communication data: records of emails, messages, meeting notes and other communications with you.

Website and technical data: IP address, browser type, device identifiers, pages visited, and similar information collected via cookies and similar technologies.

Any other information you voluntarily provide to us in the course of an enquiry or engagement.

We do not intentionally collect special category data (e.g. health information) or children’s data. If you provide such information, you do so on your own initiative.

3. How we use personal data and legal bases
We may use your personal data for the following purposes and on the following legal bases:

To respond to enquiries and provide quotations or proposals (performance of a contract or steps prior to entering into a contract).

To deliver and manage our services, including consultancy, infrastructure implementation, support and cybersecurity / ethical hacking services (performance of a contract).

To manage our relationship with you, including invoicing, administration, resolving queries and providing customer support (performance of a contract; legitimate interests).

To improve and develop our website, services and processes (legitimate interests in operating and improving our business).

To send you relevant service‑related information and, where permitted, marketing communications (legitimate interests or consent, depending on the channel and jurisdiction).

To comply with legal and regulatory obligations, including record‑keeping, accounting and responding to lawful requests by authorities (legal obligation).

Where we rely on consent, you may withdraw it at any time by contacting us using the details below.

4. Data sharing and recipients
We do not sell your personal data. We may share personal data with:

Service providers who support our operations (for example: hosting providers, email and collaboration platforms, CRM, document and ticketing tools, analytics tools, professional advisers).

Subcontractors or specialist partners engaged to help deliver services, where necessary and subject to confidentiality and data protection obligations.

Regulatory, governmental or law‑enforcement authorities, courts or other third parties where disclosure is required by law or reasonably necessary to protect our rights or the rights of others.

Potential buyers and their advisers in connection with any proposed merger, acquisition or business sale, subject to appropriate safeguards.

Where we share data with third parties, we require them to handle personal data securely and only in accordance with our instructions and applicable law.

5. International transfers
Your personal data may be transferred outside the UK and/or European Economic Area (EEA), for example where our service providers host data in other jurisdictions.
Where such transfers occur, we will ensure appropriate safeguards are in place, such as:

An adequacy decision by the UK Government and/or European Commission; or

Standard contractual clauses or equivalent approved transfer mechanisms, together with additional safeguards where required.

You can contact us for more information about specific transfer safeguards.

6. Data security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. These measures are designed in light of the nature of the data and the risks associated with processing it.
However, no system can be completely secure. You are responsible for keeping any passwords or access credentials confidential.

7. Data retention
We retain personal data only for as long as reasonably necessary to:

Fulfil the purposes for which it was collected;

Maintain business and financial records; and

Comply with legal, regulatory, tax or accounting requirements.

Retention periods will vary depending on the nature of the data and the context in which it was collected. Where data is no longer required, we will securely delete or anonymise it.

8. Your data protection rights
Subject to applicable law, you may have the right to:

Request access to your personal data and obtain a copy.

Request correction of inaccurate or incomplete personal data.

Request deletion of your personal data, in certain circumstances.

Request restriction of processing of your personal data.

Object to processing based on our legitimate interests, in certain circumstances.

Request data portability for data you have provided to us, where processing is based on consent or contract and carried out by automated means.

Withdraw consent at any time, where processing is based on consent.

You also have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner’s Office (ICO).

To exercise any of your rights, please contact us using the details below. We may need to verify your identity before responding.

9. Cookies and similar technologies
Our website may use cookies and similar technologies to:

Enable core site functionality;

Improve performance and user experience;

Collect aggregated statistics about usage.

Where required by law, we will obtain your consent before placing non‑essential cookies. You can manage or disable cookies through your browser settings, but this may affect website functionality.

10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Effective date” at the top of this page indicates when it was last revised. Any material changes will be highlighted on our website.

11. Contact us
If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Easi‑IT LIMITED
Email: Support@easi-it.co.uk
08944451